Privacy Policy

At Pacific Bloom Capital Bank, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and software applications (“Services”).

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, address, email address, phone number, date of birth, Social Security number, and other identification details when you register for an account or use our Services.

b. Financial Information: We may collect financial information such as your bank account number, credit card details, transaction history, and other related data to facilitate banking transactions and provide financial services.

c. Device Information: We may collect information about your device, including its IP address, operating system, browser type, and other technical details, to ensure the security and functionality of our Services.

2. How We Use Your Information

a. To Provide Services: We use your personal and financial information to process transactions, manage accounts, provide customer support, and deliver other banking services.

b. To Improve Services: We may use data analytics and feedback from users to enhance the performance, features, and usability of our Services.

c. For Security Purposes: We employ measures to protect against fraud, unauthorized access, and other security risks. Your information may be used to verify your identity, detect suspicious activities, and prevent fraudulent transactions.

d. For Legal Compliance: We may process your information to comply with legal obligations, such as regulatory requirements, court orders, or government requests.

3. Information Sharing

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, IT vendors, and customer support providers. These third parties are contractually obligated to use your information only for the purposes specified by us and to maintain its confidentiality.

b. Legal Compliance: We may disclose your information when required by law or in response to legal proceedings, such as subpoenas, court orders, or government inquiries.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and any changes to our privacy practices.

4. Your Privacy Choices

a. Account Settings: You may update your account information and communication preferences at any time by logging into your account settings.

b. Marketing Communications: You can opt out of receiving promotional emails or marketing communications from us by following the instructions provided in the email or contacting us directly.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

9. Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at support@pacificbloomcapital.com.

10. Effective Date

This Privacy Policy is effective as of 01/02/2024.